Terms of Use


The use of Hi.AI throughout this document refers to the app id com.baiyu.yutang on the Apple App Store and Google Play Store

By using Hi.AI you agree to the following terms and conditions:

Who can use the Services

The Hi.AI Services are offered and available to users who are at least 18 years of age or older (or such other age as determined by us at our sole discretion, taking into account factors such as the jurisdiction in which you are a resident). By using the Services, you represent and warrant that you are of legal age to form a binding contract with the Company or your parent or guardian has agreed to these Terms and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

Your rights to use the services

You must not abuse, harass, threaten, impersonate, or intimidate other Hi.AI users.

You are responsible for all activity that occurs from your account.

Rights you give us

While we aren't required to, we may review, screen and delete your User Content at any time if we think it may violate these Terms. You are responsible for the User Content that you send through the Services, including for back up of such content.

Although the Services do not currently contain advertisements, as a condition of your access or use of the Services, you agree that Hi.AI and its affiliates and third-party partners may place advertising on the Services.

We’re always happy to hear from you but if you volunteer any feedback or suggestions about Hi.AI or the Services, you agree that you will not submit to us any feedback or suggestions that you consider to be confidential or proprietary and that we can use your feedback and suggestions in any manner we deem is appropriate without compensating you.

Safety and Respecting the Rights of others

You may not upload, post, send, comment on or store User Content that:
(a) violates or infringes any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
(b) is false, intentionally misleading, illegal or promotes an illegal activity or that impersonates any other person or entity, including Hi.AI;
(c) is bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual;
(d) is harmful to minors in any way or targeted at persons under the age of 13 (or such other age as determined by us at our sole discretion, taking into account factors such as the jurisdiction in which you are resident);
(e) spams or solicits Hi.AI users to purchase anything;
(f) requests any form of identification or illegal content from Hi.AI users;
(g) interferes with the positive experience of other users of the Services, in Hi.AI's discretion.

You agree not to use the Services to:
(a) upload or distribute any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data;
(b) collect information or data regarding other users, including email addresses or usernames, without their consent (e.g. using harvesting bots, robots, spiders, or scrapers);
(c) disable, overly burden, impair, or otherwise interfere with servers or networks connected to the Services (e.g. a denial of service attack);
(d) attempt to gain unauthorized access to the Services or servers or networks connected to the Services (e.g. through password mining);
(e) interfere with another user's use and enjoyment of the Services.

Subscription Terms

(a) Subscription will automatically renew at the end of each period (monthly, annually) until canceled by you.

(b) Benefits: By subscribing, you are entitled to the rights described in the subscription package on the subscription page.

(c) Payment Method: Payment will be processed at the time of purchase confirmation (via single-touch recognition, facial recognition, or other methods accepting the subscription terms provided on the Apple/Google payment popup screen) using the payment method you submitted at the time of purchase. You authorize the app store to charge applicable subscription fees to your chosen payment method.

(d) Cancellation: Your subscription will automatically renew at the end of each period until canceled by you. Note that deleting the app does not cancel your subscription. If you purchased the subscription on the Apple Store: You can cancel the subscription anytime by turning off auto-renewal. To avoid being charged, cancel the subscription in your Apple ID account settings at least 24 hours before the current subscription period ends. You can manage your subscription independently. Learn more about managing subscriptions (and how to cancel them) on the Apple Support page. If you purchased the subscription on Google Play: You can cancel the subscription anytime by turning off auto-renewal in your Google Play account settings. To avoid being charged, cancel the subscription at least 24 hours before the current subscription period ends. You can manage your subscription independently. Learn more about managing subscriptions (and how to cancel them) on Google's support page. Canceling the subscription means disabling auto-renewal, but you will still have access to all subscription features for the remaining time in the current period.

(e) Refunds: Subscriptions purchased through the app store are subject to the refund policy of that app store. This means we cannot provide refunds. You need to contact the app store's support. Purchases are specifically governed by the applicable app store refund policy. This means we cannot provide refunds for purchases made through the Apple App Store. You need to contact Apple Store support. If you purchased the subscription on the Apple Store: If you are eligible for a refund, you need to apply directly to Apple. Follow the instructions on the Apple Support page to apply for a refund. If you purchased the subscription on Google Play: If you are eligible for a refund, you need to apply directly to Google. Follow the instructions on Google's support page to apply for a refund.

(f) Changes: To the extent permitted by law, we reserve the right to change subscription fees at any time. We will reasonably notify you of any such pricing changes by posting new prices within the application and/or by sending an email or other prominent means. If you do not wish to pay the new fees, you can cancel the applicable subscription before the changes take effect. If you have any questions about the subscription terms, please contact us at [email protected].